Every emergency operations center (EOC), 911 call center, and public-safety answering point (PSAP) relies on critical information visualization and communication. Black Box control room solutions enable real-time video and information sharing
between field and operations centers, resulting in improved situational awareness and faster response times. When lives are on the line and communication is critically important, trust our extensive portfolio that showcases more than 40 years
of technical expertise.
KVM solutions improve and secure control room operations
Video switching and extension products display high-quality video on distant screens
Collaboration and control systems enhance communication and decision-making
What We Offer
Multiple Computer Control
Interact with multiple computers using a single keyboard and mouse while keeping simultaneous access to all video and audio sources.
Improved Desktop Ergonomics
Streamlined user console saves desk space, reduces equipment costs, and minimizes errors as well as the mental load on the operators.
Faster Operator Response Times
Combine audio, share independently switched USB 2.0 peripherals, or copy and paste files between the systems.
No Software or Network Dependency
Intuitive hardware solution with no learning curve, no software installation, and no dependency on network performance.
Fail-Safe Networks
Take full control of your entire network to monitor critical events, provide sufficient bandwidth, and secure critical connections. No Single Point of Failure. Ensure 24/7 operational continuity and reliability.
Multisite Control
Enable centralized management of multiple locations and control rooms for seamless coordination and collaboration.
Save time, prevent errors, and replace complex switching activities with presets instantly activated with 1-touch. Integrate any IP-based system like room control, KVM/AV, or IoT monitoring systems.
Public safety operators can quickly switch via hotkeys between four or eight screens for instant response times in a streamlined workspace with improved desktop ergonomics.
Countywide Emergency Call Center Improves Situational Awareness and Decreases Operator Response Time
Read how this call center put information front-and-center by connecting sets of four monitors to the Freedom II KM Switch. Operators can now manage a large amount of incoming information and react instantly with a single keyboard and mouse.
A New European Police Station Facility Merges Legacy Equipment with Leading-Edge KVM Switching
Learn how this police department redesigned its control room setup with DKM FX switches that provide multiple users simultaneous access to servers and the ability to work over a mix of structured cabling (copper and fiber).
Renowned European Police Station boosts Control Center Operational Efficiency with Black Box Solutions
Find out how a Black Box video wall and non-IP based KVM solution helps police operating staff determine priority calls, share information efficiently, and boost reaction speeds to incoming alerts.
Emergency Call Centers: State of the Industry Download eBook
Where You'll Find Us
Command and Control Trucks
Emergency Dispatching Centers
EMS Centers
Police Stations
Fire Department Stations
Crime Center Operation Centers
Security Operations Centers (SOCs)
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Find out how to use seamless technology for rapid responses that enhance public safety. Our team of experts can help you choose the best product solutions
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